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Job Description

Job content

Our main business is mail-enabled various inquiries from the user. There is also a phone support for customers.
It will establish a number of the services of the relevant documents and the process in-house and for the external market.
In cooperation with other teams and the dense, improvement of services provided, make the improvement of messages originating on the new service.
In order to adjust the operation scale of, you may want to propose changes to analyze the process.
A situation in which thousands companies to take advantage of the Stripe of companies are expanding and operating a business, consider from your own point of view.
Stripe is how to rise from zero, you get the opportunity to learn what has given a tremendous impact on the future of the company.
Suitability of duties

Good at writing, write quickly a descriptive sentence (Japanese can be used fluently proficient).
You can explain the technical concepts. With high analytical skills. For a wide range of customers, it is sufficient explanation for the mechanism of Stripe.
Sympathetic to the user, it is possible to quickly understand the problem that the user is facing.
Enjoy that to solve the problem for which there is no correct answer.
Not limited to their specialty, it is always eager to learn knowledge about Stripe services using state-of-the-art technology.
Motivated to participate in the new project. Do the research in a short period of time, involved as an expert in the field, it is possible to follow up until the completion of the project.
Japanese native level.
English and business level.


About Stripe

Stripe is a set of tools for building and running an internet business. We help businesses accept payments from anyone, anywhere, and build new kinds of companies like Lyft or Kickstarter. Internally, we say our goal is to increase the GDP of the internet---we want to bring more businesses online worldwide. In everything we do, we put our users first. We work hard to build the cleanest, most robust APIs possible so that our users can focus on building great products. There's always something more we can do---we're constantly seeking out areas of our product we can improve. We're building a company with folks from all sorts of backgrounds, who make great coworkers and who share and exemplify a few core values: people who are humble, respectful, inclusive, and ready to roll up their sleeves and get important work done for our users. If that's you, we'd love to talk! Stripe's investors include Sequoia Capital, Khosla Ventures, Andreessen Horowitz, and PayPal co-founders Peter Thiel, Max Levchin, and Elon Musk.
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